Last Updated: August 2026
This Privacy Policy applies to the website bankatswami.com owned and operated by BANKAT SWAMI FARMERS PRODUCER COMPANY LIMITED (“we”, “us”, or “our”), incorporated in India in 2021.
This policy explains how we collect, use, store, protect, and disclose your personal information when you visit our website, browse our farm products, place orders, submit inquiries, or use any services available on our platform. This policy complies with the Information Technology Act, 2000 and applicable IT Rules of India.
1. Information We Collect
We may collect the following information from users:
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Personal Identification Information: Name, email address, phone number, shipping address, billing address, and other contact details you provide during registration, enquiry, or checkout.
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Transaction Information: Order details, purchase history, product preferences, invoice records, and payment status.
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Automatically Collected Data: IP address, browser type, device information, website navigation behaviour, cookies, and session data to improve website performance and user experience.
2. How We Use Your Information
We use your collected information solely for legitimate business purposes, including:
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Processing and managing your product orders, deliveries, and after-sales support
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Responding to your enquiries, messages, and service requests
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Verifying user identity and preventing fraudulent transactions
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Improving our farm product quality, website functionality, and customer service
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Sending important updates, product information, and service notifications (only with your consent)
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Complying with legal, taxation, and regulatory requirements in India
3. Data Protection & Security
We implement standard technical and administrative security measures to protect your personal data from unauthorised access, modification, disclosure, or misuse. All user data is stored securely, and only authorised personnel have access to customer information. While we strive to protect your data, no online storage or transmission method is completely secure, and we cannot guarantee absolute security.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to any third parties for commercial purposes. We may share necessary user data only in the following circumstances:
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With trusted delivery and logistics partners required to complete order delivery
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With payment service providers for secure transaction processing
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When required by Indian law, government authority, or legal proceedings
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To protect the legal rights, property, and safety of our company, users, and the public
5. Cookies Policy
Our website uses cookies to enhance browsing experience, remember user preferences, analyse website traffic, and optimise platform performance. You may disable cookies through your browser settings; however, disabling cookies may affect certain website functions.
6. Data Retention
We retain your personal data only for as long as required to fulfil the purposes for which it was collected, including business operations, legal compliance, tax record maintenance, and dispute resolution. When data is no longer necessary, we securely delete or anonymise it.
7. User Rights
As a user, you have the right to:
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Request access to your personal data stored with us
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Request correction of incorrect or incomplete personal information
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Request deletion of your personal data, subject to legal retention requirements
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Withdraw your consent for data processing at any time
8. Children’s Privacy
Our website and services are intended for general audiences aged 18 years and above. We do not knowingly collect personal information from children under 18. If you believe we have obtained data from a child, please contact us immediately for removal.
9. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on this website. Continued use of bankatswami.com after updates constitutes acceptance of the revised policy.
10. Contact Information
For any privacy-related queries, data requests, or concerns, please contact us at:
Company Name: BANKAT SWAMI FARMERS PRODUCER COMPANY LIMITED
Website: bankatswami.com
Email: info@bankatswami.com